OLUWATOYIN FUNMILEYI OLUWAKAYODE
Operations & Administrative Support Specialist
Operations | Customer Support | Data & Administrative Coordination
📍 Lagos, Nigeria
About
I am an organized and adaptable professional with experience in operations, administrative coordination, customer engagement, applications management, and data handling. I have worked across roles that require accurate information management, clear communication, problem-solving, and consistent follow-through. I am skilled in Microsoft Office, data entry, customer communication, recruitment support, and administrative processes. I work well with people, learn new tools quickly, and bring a practical, detail-oriented approach to getting tasks completed efficiently. I am available for remote and freelance opportunities in administrative support, customer service, operations assistance, data entry, and related roles.
Skills
Experience
Communicate with applicants through phone calls, email, and other communication channels. Review and manage applicant information to ensure accuracy and completeness. Screen applications based on established requirements and eligibility criteria. Follow up with applicants regarding application status, requirements, and next steps. Maintain organized records and accurately update applicant information. Handle a high volume of inquiries while maintaining clear and professional communication. Support the smooth coordination of the application and onboarding process.
Supported the planning, coordination, and execution of product-related activities. Gathered and organized information to support product decisions and improvements. Coordinated tasks and communicated with relevant stakeholders to keep activities on track. Helped identify user needs and translate them into practical product requirements. Monitored tasks and followed up on deliverables to support timely completion. Maintained clear documentation and organized product-related information.
Prepared laboratory materials, equipment, and workspaces for practical sessions. Maintained cleanliness and organization of laboratory areas. Assisted with the proper handling and arrangement of laboratory equipment. Supported students during practical activities and provided basic guidance where necessary. Monitored laboratory materials and helped ensure equipment was available when required. Worked collaboratively with teaching and laboratory personnel.
Prepared and delivered lessons according to students' learning needs. Communicated concepts clearly and adapted explanations when necessary. Assisted students with academic activities and questions. Maintained an organized learning environment. Monitored students' participation and progress. Managed classroom activities and responsibilities effectively.
Assisted with customer enquiries and provided relevant information about products and services. Interacted with customers professionally and responded to their requests. Supported day-to-day administrative and customer service activities. Assisted with coordinating customer needs and ensuring enquiries were properly attended to. Maintained clear communication with customers and team members. Supported general office and operational activities as assigned.