Cherish Onye
Administrative Assistant | Customer service Representative
Customer-focused Virtual Assistant and Administrative Support professional with experience providing email and chat support, managing client communications, coordinating schedules, and resolving customer inquiries. Adept at building positive client relationships, handling multiple priorities in fast-paced remote environments, and delivering professional, empathetic service. Strong organizational, communication, and problem-solving skills with proficiency in Google Workspace, Microsoft Office, AI productivity tools, and administrative operations. Fluent in English and professionally proficient in Spanish.
Cherish Onye
Administrative Assistant | Customer service Representative
About
Customer-focused Virtual Assistant and Administrative Support professional with experience providing email and chat support, managing client communications, coordinating schedules, and resolving customer inquiries. Adept at building positive client relationships, handling multiple priorities in fast-paced remote environments, and delivering professional, empathetic service. Strong organizational, communication, and problem-solving skills with proficiency in Google Workspace, Microsoft Office, AI productivity tools, and administrative operations. Fluent in English and professionally proficient in Spanish.
Work Experience
Delivered timely customer support through email and chat, responding professionally to client inquiries and resolving issues efficiently. - Managed calendars, appointments, and inboxes to ensure smooth daily operations. - Organized digital files and maintained accurate records while handling confidential information. - Prepared reports, conducted online research, and supported administrative projects. - Collaborated remotely with clients, maintaining clear communication and meeting deadlines consistently. - Assisted clients with documentation and general administrative requests while providing excellent customer service.