Project Details
Portfolio Spotlight
Customer support representative
Customer Support Specialist with experience in multichannel support (Phone, Email, Live Chat) from http://Jiji.com and AtomDealers. Adept at troubleshooting, de-escalation, and resolving complex customer issues promptly while maintaining high CSAT. Skilled in CRM systems, quality assurance, and cross-functional collaboration to reduce escalations and improve customer retention.
Customer support representative
Customer Support Specialist with experience in multichannel support (Phone, Email, Live Chat) from http://Jiji.com and AtomDealers. Adept at troubleshooting, de-escalation, and resolving complex customer issues promptly while maintaining high CSAT. Skilled in CRM systems, quality assurance, and cross-functional collaboration to reduce escalations and improve customer retention.
Directly get in touch with Zenah Wainaina
Portfolio Spotlight